Meet Our Team Members
Our wonderful staff at The Village of Bedford Walk comes together every day to
provide a level of care and service that goes well beyond a job requirements list.
“My biggest role is to listen.”
Karen Hayes brought many years of interior design experience with her when she became the move-in specialist at The Village of Bedford Walk. As the move-in specialist, Karen assists with the transition to the retirement living community, often by visiting a future resident’s current home and helping them evaluate how their furniture might best be arranged in their new home. She provides floor plans and multiple furniture layouts for potential residents to choose from. She then ensures that residents feel comfortable and that their new luxury senior living homes fit their unique style.
Before joining the team at The Village of Bedford Walk, Karen was a Manager at Columbia Performing Arts Centre and a Co-Owner of CMD LLC where she did home staging and interior design. In her free time, Karen volunteers as a Board Member of True North Columbia and enjoys spending time with her husband, two daughters and grandchildren.
“I like taking care of people.”
Rick Gray is a jack of all trades as the maintenance director for The Village of Bedford Walk. He discovered carpentry in high school. As a trainee, Rick gained new residential construction experience. After working as a district manager for Wendy’s in Springfield for 10 years, he moved back to Mexico, Missouri, and founded Rick’s Construction and Flooring, which is still in operation today. In his free time, he enjoys going to estate sales, camping, slow rides on a pontoon and wood working projects.